Optimize Apple Watch Heart Rate Readings

Ok, so you’ve successfully paired your Apple Watch as a heart rate monitor with Fitdigits. Woohoo! But, then you go to begin a workout and you see something like below… BOO!!!! Read below for info on how to take your heart rate chart to the next level.


If you see something like above, start by checking your Apple Health permissions:

  1. Open the Apple Health app
  2. Tap on Sources
  3. Find your Fitdigits app
  4. Enable all permissions for reading and writing

Try to begin a workout once more and see if this helps.


If you see something like the above, still choppy and all of your Apple Health permissions are enabled:

  1. Close all background apps on the Watch and iPhone
    1. On the Watch, press and hold down the side button until the shutdown screen appears. Release the side button, then press and hold the Digital Crown to force quit the active app
  2. Restart Fitdigits app on Watch and iPhone
  3. Check the positioning of your Apple Watch. The Watch should be snug, but still comfortable. You can move the Watch so it sits higher on your wrist (toward your elbow).


Special notes:

  • Haptics will disrupt the optical heart rate sensor on your Apple Watch. When your Watch buzzes from notifications, it will not query HR for that moment, which can result in a brief dropout.
  • Like with other heart rate monitors, we recommend using one app at a time. Using Fitdigits along with the Heart Rate or Workout app will result in poor readings.

Happy tracking!

Be Colorado. Move. Partners

In the Move app, we partner with many great health and fitness solutions. From our partner section (iOS and mobile web, tap Menu > Partners, Android tap Settings > Health Partners), you can link accounts to share information across portals.

We group partners into Daily Activity Platforms, such as Fitbit or Apple Health, Nutrition, such as MyFitnessPal or Lose It! (iOS only), and workout sharing partners that we will post workouts to their portal, such as RunKeeper or TrainingPeaks.

For Daily Activity platforms, we can post activities recorded by the app to them, and/or read their data to our portal / apps. You can link multiple platforms and we will post to each, but you are limited to only one Preferred Partner that we will read and display their activity data such as steps, active / sedentary calories, and other metrics depending on the provider. You can change your Preferred Partner in your profile on the web.

 

Daily Activity Platforms

Apple Health

Link your app with Apple Health, and Fitdigits will be granted access to any of the data you approve during the linking process. This could include metrics like reading from them calories, steps, daily activity metrics, etc., and writing to equivalent areas in Apple Health with Fitdigits data recorded within our app.

Fitbit
Link your Fitdigits account with your Fitbit account, and Fitdigits will automatically receive your caloric burn totals based on your Fitbit daily activity. You can find this information in the apps under (Home) Menu > Health > Steps, or on my.fitdigits.com on the dashboard and in Health > Daily Activity.

Fitdigits will also send all Fitdigits workouts to Fitbit so the calories are included in your Fitbit daily total. For more information on the interaction between Fitbit and Fitdigits calories, read here.

Please note we are not compatible with Heart Rate on HR bands (see more).

Garmin Vivofit
When you link your Garmin account to Fitdigits, we will receive your Vivofit steps and other data with our portal. Please note this does not include Garmin watches or other Garmin Connect compatibility, but we hope to have more integration soon!

Jawbone UP
When you link your UP account to Fitdigits, we will receive your UP steps and other data with our portal.

Please note we are not compatible with Heart Rate on HR bands (see more).

Misfit
When you link your Misfit account to Fitdigits,we will receive your Misfit steps and other data with our portal.

Withings
When you link your Withings account to Fitdigits, the next time you sync the app (Results -> Sync) all of your Withings steps, weight entries and blood pressure data will be automatically updated.

 

Nutrition

MyFitnessPal
When you link your Fitdigits account with MyFitnessPal, the calories burned during your Fitdigits workouts will be automatically sent to MyFitnessPal. No button pushing required! Just sign in and get accurate calories total added to your MyFitnessPal daily allowance.

 

Workout Sharing

TrainingPeaks
Share all of your workouts to TrainingPeaks. Log in here, and after completing a workout share to TrainingPeaks using the “Share button” on the results page.

RunKeeper
Sign in to RunKeeper with your username and password, and now you can share your workouts to runkeeper.com with the tap of a button under results.

Dailymile
Sign in to Dailymile with your username and password, and now you can share your workouts to dailymile.com with the tap of a button under results.

 

Be Colorado. Move. Apple Health Support

Now supports Apple WatchFitdigits is very excited to announce our Apple Watch app release! Heart rate, remote control, data on the wrist for easy access.

Fitdigits & Apple Health

Apple’s Health app is an iOS app that comes standard on the iPhone and iPod Touch. It is a device specific app, it does not share data across devices. You can only be paired with one device and Apple Health at a time. The Health app provides daily steps, active & total calories per day and other metrics that help you gauge your activity levels. The Move app also posts to Health with information about your activities you track with the Move app.

 

Linking Fitdigits & Apple Health

Pairing the Move App with Apple Health

To link your Move account with Apple Health on your iPhone or iPod Touch:

  1. On the main screen of your Move app, tap Menu > Partners > Apple Health
  2. Tap Enable Sharing
  3. Choose what data you want to send to and from the Health app and Fitdigits (see screenshot). The best thing to chose “Turn All Categories On”.
  4. Tap “Done” in the upper right of the Health app
  5. If you allowed reading daily activity metrics, you will be prompted to sync your data. There are two options:
    1. Starting Today – this will only upload data from the day you tap onwards
    2. All Time – this will sync all days with data on the device. If you previously had data on a date that also has data from this device, it will overwrite the conflicting Apple Health days data from the previous device. If there is no data from the new device, old device data will be maintained (so for most people upgrading, you have a continuous Apple Health data stream).
  6. When the sync is complete, you will be asked if you want motivating messaging through the day, just a daily report of the previous days activity, or no Notifications at all. You can always change this setting by visiting the Partners page.
  7. To view your daily activity, tap Menu > Daily Activity within your Move app.

 

 

Apple Health Activity Sharing & Syncing

When you pair with Apple Health, you are initially prompted to sync either “Starting Today” or “All Data”. That is the initial sync for daily activity, and we honor that setting until you Disable the account and re-Enable, which resets the dates.

We do not post past activities to Apple Health, and post activity from our apps at the time the activity is complete.

 

 

Daily Activity Notifications

 

Daily Activity Notifications

One of the first things you may notice, depending on your settings, is the daily activity notifications. We hope you like them and find them motivating. If you would like to modify them, go to the Partners page in the app. Notification settings are below the list of daily activity data providers. The options are –  Off (no local notifications), Summary (just a previous days summary each day), or All (a few encouraging messages through the day).

 

 

 

 

Background App Refresh

Linked Partner, Background Refresh ONBackground sync of daily activity updates happen if the app is in the background on your device. There is no data transfer if the app has been hard closed and is not available in the app switcher. Background sync is also dependent on having the Background App Refresh permission turned on in the device settings section. You can see what the setting for Background App Refresh is currently for the app by going to >Partners>Apple Health, the screen shows the setting there. To modify the Background App Refresh option for the app, tap  the devices’ Settings>General>Background App Refresh.

You can initiate an update by bringing the app to the foreground after being in the background, or tapping Menu>Sync from your Move app. Please allow a few seconds for the Daily Activity view to update.

If for some reason you need to do a full or partial sync again or for further troubleshooting, you can go to Settings>Synchronization (see Troubleshooting below) for more sync options.

 

 

Troubleshooting PairingPreferred Partner

If you are not seeing any data from Apple Health to your Move app, check the >Partners page, make sure Apple Health is set as your preferred daily activity source. We only show and utilize data from one paired source, which can be modified in your Profile section online.

If you are set with Apple Health as a preferred parter, and still having trouble with data flowing one way or another, one of the easiest things to do is go back into the Apple Health partner page within your Move app (see above), tap Disable in the upper right, then tap Enable again to re-enable linking.

One more option is to go to Settings>Synchronization. You can see the date of the last synchronization below the Apple Health entry. If you need to rebuild data, tap Sync Date Reset. The reset should replace the date under Apple Health with either the date you originally specified (if you initially chose “Starting Today”) or say “All Time”. Tap Retry next to Apple Health to initiate sync.

Sync SettingsIf you are getting prompted in the app that there is another device currently linking with Apple Health on your account, but want to change devices, go to the >Partner>Apple Health screen, and tap “Disable” in the top right, which will disable the preferred status of the other device. Tap Enable to enable the current device as your preferred provider.

 

Modifying Move / Apple Health Share Permissions

  1. Go directly to Apple’s Health app
  2. Tap Sources on the bottom tab menu bar
  3. Scroll down and tap the name of the app (Be Colorado)

You can review or change any read and write settings from there at any time.

 

What Data Shares with Apple Health?

If you are paired with the Health app using the steps above, after you complete an activity, it will be shared with Apple’s Health app and stored there for review.

Please note the Move app will not send historical data or data pulled from partners (such as steps from Fitbit) to Apple Health, as Apple expressly does not allow it. Apple has advised developers for the Apple Health Kit to not send their data to other activity tracking companies as well.

Also note Apple’s Health data does not sync to multiple devices. So if you have an iPad and iPod Touch, Apple Health will treat this as two separate accounts, leading to possibilities for missed workouts or duplicates (data doesn’t sync to Health across devices).

Fitdigits is excited about the possibilities Apple Health offers, and we will continue to evolve our integration and functionality as Apple does the same.

If you see a difference in Active Calories posted to the Apple Activity app and what is shared to Apple Health, this article on the subject is quite helpful (here).

Be Colorado. Move. Program – Apps and Activity Tracking

iOS Overview

Android Overview

Be Colorado. Move. iOS Overview Be Colorado. Move. Android Overview

Official Program FAQs

 

Tutorials and Support

Getting Started – Quickstart Guide to Be Colorado. Move. iOS Apps

Getting Started – Quickstart Guide to Be Colorado. Move. Android Apps

Be Colorado. Move. and Apple Health / Apple Watch

 

Checking Progress on Earning Incentives

Download Previous Android Versions

 

Reset Password on your Move. Account

 

Partners

Be Colorado. Move. Fitbit FAQ & Troubleshooting

Full Partner List and Information

Importing Google Fit Tracked Activities

Reset or Change Password – Be Colorado. Move. Account with Fitdigits

We appreciate your participation in the Be Colorado. Move. program. We certainly understand there are times when you are trying to login or access your account, and you don’t quite remember the password, or perhaps it wasn’t quite typed the way it was meant.

To recover your password, try the web on a desktop browser first.

Forgot Password

Web: 

  1. Go to https://becolorado.fitdigits.com
  2. On the login screen, tap “Forgot Password” located just below the Sign In button
  3. Enter the email that is associated with your Move. account
  4. An email with reset instructions will be sent to that email

 

iOS App – Logged In

  1. Open the Move. app, tap Menu > Profile (Name)
  2. Tap Reset Password at the bottom of the MY ACCOUNT section
  3. Confirm email and tap Reset Password

iOS App – Logged Out

  1. Download / Install the Move. App
  2. Tap Login
  3. Tap Forgot Password just below the Employee ID field
  4. Enter the email you used when you originally signed up
  5. Tap Send and an email with reset instructions will be sent to that email

Reset or Change Password

If you know your current password and simply want to reset to something else, visit https://becolorado.fitdigits.com and go to your profile section (click the icon in the upper right). Click the Change Password link in the sub-navigation.

You can also edit any of your profile information there by clicking on the Edit icon, then clicking Save when you are done.

Reset Password

 

If you don’t receive your email, it may be due to firewalls, spam filters and other issues. Please contact support with your employee number and email.

Getting Started – Quickstart Guide to Be Colorado. Move. Android Apps

Related links:
Be Colorado General FAQs
Be Colorado. Move. Fitbit FAQ & Troubleshooting
Earning & Checking Progress on Incentives

 

Thank you for your interest in the Be Colorado. Move. health, fitness, and activity tracking app for Android devices. We hope the following short video will help you get up and running (pardon the pun) in no time!

  1. Check out the FAQs on the Move Program 
  2. Download the Android App from Google Play
  3. Enroll in the Program on the App
  4. Familiarize Yourself with the App:

 

Helpful Tips and How To’s for Using the iOS App

(Note: Be Colorado. Move. and the Fitdigits other apps share a wide variety of functionality and options you can set for your activities. The links below should be very similar, with the biggest difference typically being when a website is referenced, Be Colorado. Move. users will want to substitute https://becolorado.fitdigits.com for https://my.fitdigits.com)

After the basics, you might want to take a deeper dive into the app settings, where you can set options by Activity Type, including  Audio and Voice Feedback, Laps, and Heart Rate Zones. You can also learn more about overall App Settings like Zone Alerts and Prompts, customizing your home screen, customizing heart rate zones, or managing Heart Rate Monitors (HRM) and other sensors.

You can also learn more about managing your activities and history by editing workouts, deleting workouts, change a workout type after a workout was recorded, entering a manual workout, or customizing your own Other workout type.

 

Be Colorado. Move. – Earning the Incentive with Active Days

Related links:
Be Colorado General FAQs
Be Colorado. Move. Apple iOS App Overview
Be Colorado. Move. Fitbit FAQ & Troubleshooting

 

To earn the monthly activity incentive from the Be Colorado. Move. program, you must be enrolled and active in the Be Colorado. Move. Program. during the incentive earning dates plus any criteria also outlined in the Be Colorado Official FAQs. You must also meet the criteria of 12 Active Days (see below and as defined in the FAQs) during the month of the incentive, and have uploaded or confirmed upload of the activities to the Move program site by the 5th of the following month in question.

 

Checking if you are Enrolled in the Be Colorado. Move. Program:

1. Log into https://becolorado.fitdigits.com
2. Go to your Profile (https://becolorado.fitdigits.com/move/userprofile – upper right, the photo icon/name will show a drop down)
3. At the bottom of the profile info is the Groups section – look for your group there (University of Colorado / University of Colorado Health / University Physicians Inc)

If you see the name you are good to go. Also, if you click Groups in the top navigation and see the logo, you are good. If you see a message that says “You are not currently a member of any group” then you are not currently enrolled.

 

The requirements for the Be Colorado Move program Active day

1.  30+ minutes of activity tracked in the Be Colorado. Move. app = 1 Active Day
A. This can be done all at once or a minimum of 10 minutes per tracked activity over multiple times (so one 10.01 minute walk + a 20 minutes walk would count, or three 10+ minute walks, in a given day.
B. Only two manually entered workouts count per month. All others must be tracked with the app or by an activity monitor.

-OR-

2. Using an Activity Monitor, such as Fitbit, Jawbone UP, Misfit Shine, or Garmin Vivofit
A. Get 10,000 steps in one day
B. Fitbit only – record 30+ minutes in the Very Active or Highly Active zones
( See how Fitbit changed their algorithm in 2015 here. )

 

Checking on Incentive Progress or If the Incentive was Earned

1. Log into http://becolorado.fitdigits.com
2. Go to the Calendar page ( https://becolorado.fitdigits.com/proto/cumove/calendar )
3. For any given month you select, you will see a yellow ribbon on all qualifying days (you need 12 in a month to qualify), as well as a banner below the month that shows a progress bar – if the progress bar says 100% then you met your qualifying criteria for activity.*

*A caveat here is reports are run on the 5th of each month, so all qualifying activities *must* be posted by then. Also, for full qualifications, see the FAQ for other rules and regulations.

General FAQ’s on the Move. Program

 

Payments

Fitdigits isn’t authorized to speak to payments, only tracking issues. As mentioned previously, payment schedules are shown in the FAQs but generally are paid once every 3 months. In order to qualify you must have met all criteria. For more information on payments you can see the FAQ above or contact Be Colorado at questions@becolorado.org

Getting Started – Quickstart Guide to Be Colorado. Move. iOS Apps

Related links:
Be Colorado General FAQs
Be Colorado. Move. Fitbit FAQ & Troubleshooting
Earning & Checking Progress on Incentives

 

Thank you for your interest in the Be Colorado. Move. health, fitness, and activity tracking app for Apple iPhone and iOS devices. We hope the following short video will help you get up and running (pardon the pun) in no time!

 

 

Helpful Tips and How To’s for Using the iOS App

(Note: Be Colorado. Move. and the Fitdigits other apps share a wide variety of functionality and options you can set for your activities. The links below should be very similar, with the biggest difference typically being when a website is referenced, Be Colorado. Move. users will want to substitute https://becolorado.fitdigits.com for https://my.fitdigits.com)

After the basics, you might want to take a deeper dive into the app settings, where you can set options by Activity Type, including  Audio and Voice Feedback, Laps, Dashboards, your Chart and Map Metrics, Heart Rate Zones and Pace Zones. You can also learn more about overall App Settings like Zone Alerts and Prompts, customizing your home screen, customizing heart rate zones, or Auto Pause, or managing Heart Rate Monitors (HRM) and other sensors.

You can also learn more about managing your activities and history by editing workouts, deleting workouts, change a workout type after a workout was recorded, entering a manual workout, or customizing your own Other workout type.

 

Be Colorado. Move. Fitbit Linking, FAQs & Troubleshooting

Related links:
Be Colorado General FAQs
Be Colorado. Move. Apple iOS App Overview
Earning & Checking Progress on Incentives

Be Colorado. Move. Fitbit FAQ & Troubleshooting

Linking Fitbit to Your Move Account

To link, or unlink and re-link to Fitbit:

Please Note: After your first initial linking, or if you haven’t triggered a sync recently, give it a couple minutes to fetch the data from Fitbit, then hit refresh on the web to see the most current data. Please note we don’t sync with the apps, we sync with the Fitbit.com cloud to the Move platform cloud.

From the Web

  1. Login to https://becolorado.fitdigits.com on your desktop
  2. Click on the Partners option in the top navigation
  3. By Fitbit, Click Unlink Account (if currently linked)
  4. Then click “Link Account”
  5. Make sure you use the PARTNER credentials in the following screen – meaning your Fitbit username and password (You can find your Fitbit username on Fitbit.com in the Settings section, upper left)

From the App

  1. Go to Menu (or Health)  -> Partners -> Fitbit
  2. Tap “Unlink” (if currently linked)
  3. Go to Menu -> Sync
  4. Go back to Partners -> Fitbit and link again
  5. Menu -> Sync

If you have trouble from the App, the best place to do it is the web on a desktop browser.

Also note, both Fitbit and Fitdigits put a limit on the number of requests that can be handled per-user for any given time period. Excessive attempts to link / unlink a particular account could result in that account being put on hold for future requests for a couple hours. If it doesn’t work after a couple tries, see below for potential issues.

Fitbit Heart Rate Monitor Features are Not Currently Supported

Sorry – Fitbit did not design their new sensors to broadcast as standard Bluetooth Smart heart rate monitors so we are unable to pair to them for workouts.  See our list of compatible heart rate monitors.

Once Fitbit and your account at Move are linked, your activity summary information (including steps, distance, time in active zones, and calories) from the Fitbit device will populate the Fitdigits / Be Colorado. Move. online dashboard.

 

Fitbit Data – What Shows in the Move. App vs. the Move. Website

(How does the data get me qualified in the Move. program?)

We receive steps, distance, and time in a particular activity level from Fitbit. We also get sleep, elevation & floors if the device supports it. We *do not* get self-defined or 3rd party workouts that are imported or entered manually on Fitbit. However, the time in zones will most likely mirror any workouts done with the Fitbit on.

Fitbit data shows in iOS devices under Menu > Daily Activity. In Android devices, it is under Health > Steps (v3.x) and under Menu > Daily Activity in v4.x apps.

If you are using an activity monitor like Fitbit, the best way to follow your progress each month is using a desktop web browser and going to the Calendar page online.

It shows a little yellow ribbon on each day that qualifies and a progress bar down below that.

Even when linked to an activity monitor, you can still use the app to record Activities as well. They don’t interfere and hitting a daily goal with either will count towards the Active Day requirements.

The requirements for the Be Colorado Move program Active day are:

1. 30+ minutes of activity tracked in the Be Colorado. Move. app = 1 Active Day
A. This can be done all at once or a minimum of 10 minutes per tracked activity over multiple times (so one 10.01 minute walk + a 20 minutes walk would count, or three 10+ minute walks, in a given day.
B. Only two manually entered workouts count per month. All others must be tracked with the app or by an activity monitor.

-OR-

2. Using an Activity Monitor, such as Fitbit, Jawbone UP, Misfit Shine, Garmin Vivofit, Apple Health or Google Fit*
A. Get 10,000 steps in one day
B. Fitbit only – record 30+ minutes in the Very Active or Highly Active zones
( See how Fitbit changed their algorithm in 2015 here. )

* Google Fit for Be Colorado is currently released in version 4.x and above.

Troubleshooting

Linking Issues

You may want to unlink and re-link, however I would like to point out that we attach to the account at Fitbit, not the actual device itself. So, if you are using the same exact Fitbit account, the data should be flowing in regardless of device.

No Data There at All (and Never has Been)

1. One error you might see is “Insufficient permissions given to retrieve Fitbit data, please re-link your Fitbit account.” If you get that error, it means on the original linking, not enough of the permissions were allowed in order for us to access the profile and/or data.

The solution here is to remove the link from Fitbit side as well as ours. On Fitbit that information is here: Fitbit.com/user/profile/apps

On the Fitdigits side, unlink using the procedures outlined above. Do an unlink / relink, but with all permissions enabled, it should update the data. Please give it a few minutes after re-linking to get all the data from Fitbit.

2. If you don’t see the error on permissions, and are not getting data, it may be an account issue, either on the linking level or a different account connected.

The first thing to do is confirm what email/account your current Fitbit is syncing to – you can find that on http://www.fitbit.com – login with your Fitbit credentials, confirm you can see the steps there, then click on the gear at the right and go to Settings. You can see the email in the upper left and Profile section.

Data was Coming Through, but Not Recently

Often this is a timing issue. If you wait a couple minutes, then hit refresh, that might be all it takes.

However, if you have confirmed that it is the exact same account / email at Fitbit you were using (see above) – can you confirm the data has gone from your device to the Fitbit.com servers? The flow of data is “Device (> sync to >) Fitbit app (> sync to >) Fitbit.com (> sync to > Be Colorado. It has to show up first on Fitbit.com (not the app only), then, with a little delay but not too much, show up on Fitdigits. Note that Fitdigits, per the terms with Fitbit, only updates steps / checks for updates in any given day twice in the current day, then trues up the number if necessary the following day(s).

In other words, steps have to get to Fitbit.com in order to show on the Be Colorado dashboard, and we have heard of some instances where Fitbit servers are not getting the data even though it looks like the person has synced successfully. To check and make sure Fitbit.com has the data:

  1. Login to Fitbit.com
  2. Click Log
  3. Click Activities
  4. Click the data range you want steps data for

You definitely want to make sure nothing has changed – no new devices recently, new email, anything like that. If so, an unlink and re-link might clear things up as long as data is showing in the Fitbit.com site.

We did run into an issue with a new Fitbit the other day and had to have a Fitbit support rep tell us how to logout / log back into the Fitbit app and re-assign the account to a new device in order to get it to sync the data from the new device from the app to the cloud.

Is There a Recommended Type of Fitbit?

There is no recommended type of fitbit per-se. It really depends on how interested in actual tracking and getting involved with Fitbit you are, what your budget is, and other factors. Here are some good links to places that can help you make a decision – the low end is the Fitbit Zip, but it doesn’t track sleep, floors or elevation – but does track enough to qualify you for the Be Colorado. Move. incentive.

http://www.thamply.com/quizzes/fitbit-comparison-quiz/

https://www.fitbit.com/compare

https://www.nerdwallet.com/blog/shopping/fitbit-comparison-best-fitbit-activity-tracker-for-you/

http://heavy.com/tech/2015/03/fitbit-fitness-tracker-comparison-zip-one-flex-charge-hr-surge/

They are all compatible with Move program and it doesn’t matter which one you use.

 

If you are still having trouble, please contact Fitdigits support.